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A KPI system is often introduced when companies are already successful.But for KB Colour, the KPI system was implemented at a time when the company was under extreme pressure. This case study shows how a structured KPI system helped KB Colour restore discipline, rebuild employee trust, and regain profitability—despite facing operational inefficiencies, quality issues, and […]

In a recent video testimonial, a company representative shared how implementing a KPI system with sandmerit did more than measure performance—it changed employee interaction, created transparency in rewards, and gave staff a clear direction for self-improvement. This real experience shows why choosing the right KPI partner matters as much as the system itself. Why the

Many organizations invest in a human resource performance management system with good intentions, yet months later, they feel disappointed. Common complaints include: The reality is simple: Human resource performance management systems don’t fail because of technology — they fail because of poor design and weak methodology. This article explains why failure happens, what defines the

In 2022, Wilson Ten, Founder and CEO of sandmerit group, was officially recognised as one of Malaysia’s Most Influential Educators — an honour reserved for individuals whose educational work creates meaningful, long-term impact beyond classrooms and certifications. This recognition highlights Wilson Ten’s unique contribution:educating business leaders on how to execute strategy through KPI, not just

In global business forums, many speakers talk about strategy, policy, and vision. Very few are invited to speak about execution. That distinction explains why Wilson Ten, Founder and CEO of sandmerit group (Malaysia), was invited to speak at the Australia-ASEAN Business Forum 2025 — and why he is the only speaker at the forum representing