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4 Performance Management System in Education: How Methodist College Kuala Lumpur (MCKL) Uses KPI to Improve Productivity, Efficiency, and Work Quality When people hear the term Performance Management System, most immediately associate it with corporate organizations, factories, or sales teams. Education institutions are often seen as mission-driven environments where passion, values, and academic freedom take

在教育行业，绩效管理一直是一个被低估、却极其关键的课题。很多人误以为，KPI 与 Performance Management System 只适用于企业、工厂或销售团队，但现实恰恰相反——教育机构对绩效管理的要求，往往更高、更复杂。 课程品质、行政效率、学生体验、老师发展、跨部门协作，任何一个环节出现问题，都会直接影响学校的声誉与长期发展。 在吉隆坡，有一所教育机构用多年的实践证明：教育行业，同样需要一套真正落地的 Performance Management System。 这所机构正是Methodist College Kuala Lumpur（MCKL）。 客户背景：吉隆坡知名教育机构的长期实践 作为一所成熟且具规模的学院，MCKL 长期面对以下挑战： 管理层很早就意识到：👉 如果没有一套系统化的 Performance Management System，管理只会越来越吃力。 教育行业，也需要 KPI 与 Performance Management System 很多教育机构管理者都会有类似疑问： MCKL 的实际经验给出了明确答案：KPI 不会降低教育品质，反而让责任更清楚、沟通更顺畅、工作更有方向。 从见证视频看 MCKL 的真实改变 在这支客户见证视频中，MCKL 团队分享了他们使用 sandmerit 的真实体验。 ① 流程简单、随时随地可用（00:00:00 – 00:00:19） 这对教育机构尤其重要，因为： ② 大幅减少 HR 的人工负担（00:00:19 – 00:00:29） 过去，HR 常常花大量时间在： 导入 sandmerit

In the engineering industry, results are never theoretical.Every delay, every rework, every compliance issue has a direct financial impact—penalties, wasted manpower, damaged client confidence, and rising operational costs. Yet many engineering companies still rely on: This is exactly where a structured Performance Management System becomes a competitive advantage rather than an administrative burden. One long-term

In the service industry, performance is invisible until it fails. Unlike manufacturing or logistics, there are no physical outputs to count. Value is created through knowledge, judgment, professionalism, execution quality, and compliance accuracy. For service firms—especially those operating internationally—weak people management does not just reduce productivity; it damages credibility, trust, and long-term enterprise value. This

In the logistics industry, success is not defined by fleet size alone. Even with hundreds of lorries on the road, a logistics company can still struggle with inefficiency, repeated errors, penalties, and rising operational costs if people performance is not well managed. This is where a robust Performance Management System becomes a competitive necessity rather