In large manufacturing organisations, performance challenges rarely come from a lack of systems. Most companies already track output, efficiency, quality, and cost. The real challenge lies elsewhere — in belief, alignment, and motivation. This is why a Performance Management System must do more than measure results. It must inspire people to move in the same direction, together.
This principle was clearly demonstrated during Step 2 of sandmerit KPI 123, the KPI Team Building & Alignment Workshop, conducted for KYM Holdings Berhad, a large manufacturing group with more than 4,000 employees.
The testimonial from this workshop highlights something rarely addressed by traditional performance management approaches:
people do not commit to KPIs unless they believe in the vision behind them.
The Hidden Gap in Traditional Performance Management Systems
Many performance management systems focus heavily on structure, metrics, and reporting. While these elements are important, they often fail to answer the most important question for employees:
“Why should I care?”
In large manufacturing environments, employees may follow instructions without fully understanding how their work contributes to the company’s future. Over time, this creates disengagement. KPIs become checklists. Targets become pressure. Performance reviews become routine rather than meaningful.
KYM Holdings Berhad recognised that scaling performance across thousands of employees requires more than dashboards and software. It requires a shared belief system.
This is where sandmerit’s Performance Management System, delivered through the KPI 123 methodology, becomes fundamentally different.
sandmerit KPI 123: The Only End-to-End Performance Management System in Malaysia
sandmerit is the only company in Malaysia that integrates:
- CEO 1-to-1 Vision & Strategy Coaching
- Team Building & Alignment KPI Workshop (Step 2)
- Automated KPI Performance Management System
Most providers stop at software. Some stop at training.
sandmerit connects vision, people, and systems into one continuous performance journey.
The Step 2 workshop at KYM Holdings Berhad played a critical role in turning strategy into collective commitment.
Redefining KPIs as Tools for Direction and Improvement
One of the strongest messages from the workshop was a mindset shift around KPIs.
Participants learned that KPIs are not merely measurements used to evaluate performance after the fact. Instead, KPIs act as tools for continuous improvement and organisational direction.
When KPIs are communicated clearly:
- Employees know what matters most
- Teams understand where the company is heading
- Improvement becomes intentional rather than reactive
This is especially important in manufacturing, where daily work can feel routine and disconnected from strategic objectives.
The sandmerit approach kept KPIs simple, practical, and relevant. Participants appreciated that concepts were explained in everyday language and reinforced through hands-on exercises that directly related to their daily responsibilities.
Helping Employees See How Their Contribution Drives Growth
Another powerful takeaway from the testimonial was how the workshop helped employees understand that individual contribution directly drives company growth.
Rather than seeing KPIs as management demands, employees began to see them as shared goals. They learned that:
- Company growth creates more opportunities
- Strong performance leads to fairer rewards
- Collective achievement benefits everyone
This understanding transforms KPIs from control mechanisms into commitment mechanisms.
For a manufacturing group as large as KYM Holdings Berhad, this shift is critical. Alignment at scale only happens when people believe their effort matters.
Linking Personal Dreams to Corporate Vision
One of the most unique aspects of sandmerit’s Performance Management System is how it connects personal motivation with corporate vision.
During the workshop, employees were encouraged to reflect on their own dreams — such as supporting their family, achieving financial stability, traveling, or building a better future. These personal goals were not treated as separate from work. Instead, they were integrated into the performance conversation.
The message was clear:
when the company succeeds, employees succeed too.
This creates a genuine win-win culture, where corporate success directly supports personal happiness.
For many participants, KPIs became more than numbers. They became a personal compass, helping employees believe that the company’s vision is achievable — and that their own dreams can be reached by contributing to that journey.
Building Unified Teams in a Large Manufacturing Organisation
With more than 4,000 employees, one of the biggest challenges for KYM Holdings Berhad is alignment. Different departments, plants, and functions can easily drift in different directions without a strong unifying force.
The workshop reinforced a simple but powerful principle:
“Teamwork makes the dream work.”
Through shared discussions and structured activities, employees experienced what it means to work toward a single, unified vision. Instead of fragmented goals, the organisation began to move as one.
This level of alignment cannot be achieved through emails or policies alone. It requires emotional engagement, participation, and belief — all of which are built into sandmerit’s approach.
Motivation Through the Big Picture
Another key impact highlighted in the testimonial was improved staff motivation.
Many employees lose motivation not because they are lazy, but because they cannot see the bigger picture. The sandmerit workshop addressed this by consistently showing how:
- Daily tasks connect to company goals
- KPIs support long-term growth
- Individual effort contributes to collective success
When employees understand the “why” behind the “what,” motivation increases naturally.
Performance stops feeling forced. Accountability becomes meaningful.
Transformation as an Exciting Journey
Leadership from KYM Holdings Berhad acknowledged that transformation does not happen overnight. However, they also noted that sandmerit’s framework allows the organisation to move quickly without losing excitement.
Because the Performance Management System combines belief, clarity, and structure, the journey feels energising rather than burdensome. Employees feel involved. Leaders feel supported. Momentum builds.
This is especially important in manufacturing environments, where change initiatives often fail due to fatigue or resistance.
Why This Matters for Manufacturing Leaders
For manufacturing organisations, execution speed, workforce engagement, and alignment are critical competitive advantages. A Performance Management System that focuses only on tracking results will always fall short.
The KYM Holdings Berhad testimonial demonstrates that true performance management starts with people — their understanding, motivation, and belief — before being reinforced by systems and data.
sandmerit’s KPI 123 approach ensures that:
- Vision is clear
- Teams are aligned
- Motivation is personal
- KPIs are meaningful
- Systems support execution
This is what differentiates sandmerit from traditional providers.
Watch the full video testimonial here:
https://youtu.be/ZCKmkSkz0cA
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